I think all the social networking and internet communication has pros and cons just like anything else in life. It certainly has made business communication easier but definitely more impersonal. I spend most of my day and night emailing and facebooking with family, friends and business associates. One of the biggest drawbacks that I can see is tone that can be inferred in an email. Sometimes the reader may sense that you are angry or dissatisfied with something and you really aren’t; just the implied tone in the email suggests that to your reader. If you were talking on the phone, there would be no mistake if you were angry with the other person.
From a business perspective I believe it has made us somewhat more efficient workers. We no longer have to wait for “snail mail” to get a message to someone. I can send a quick email to technical support and within a relatively short period of time, I have a resolution to my problem.
I also think it has affected our children in a not so great way. I think they are at a distinct disadvantage in that they do not know how to have a conversation with people unless there is a keyboard in front of them. Everything they do is by internet, text, facebook, twitter, etc. I don’t believe that our children know how to socialize and just make conversation. I think those are vital skills that they are missing out on.
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